We offer a variety of process technologies that can be packaged with our catalysts to create a complete, optimized solution for any hydroprocessing problem or supplied independently.

Criterion is a wholly owned subsidiary of CRI/Criterion Inc., which is a part of Shell Group and a major supplier of refining and petrochemical catalysts, processes and know-how. Criterion operates globally but acts locally. Having multiple research & development, manufacturing and technical services facilities spread around the world gives us better insights into local trends and into an individual customer’s situation and provides the means to respond rapidly to each customer’s current and future needs.

Criterion Quality

Criterion Catalysts & Technologies is committed to providing high value-added products and catalyst related technical services that meet or exceed our customers’ requirements. Through contribution from all employees, we will continually improve the effectiveness of our Quality Management System.

Criterion people are dedicated to delivering the highest quality products and services. Each department in Criterion has established key performance indicators that are regularly monitored and used to improve our product quality, new product introductions, communications, documentation, logistics and technical support.

We have used the ISO 9000 system since 1990 to develop consistent business processes and procedures and to continuously improve our performance. Our key business operations have been certified to meet the ISO 9002 standard since 1992 and ISO 9001 since 1994. We regularly seek our customers’ feedback to ensure we are improving the areas that are important to them.

Our markets, customers, products & services

Criterion is the world’s largest supplier of hydroprocessing catalysts, which includes catalysts for hydrotreating, hydrocracking, hydrogenation and isomerisation. We work with refiners in virtually every part of the world. Our goal is to help each customer realize greater value from his hydroprocessing assets by providing superior catalysts and customized technical advice. To accomplish this goal, we set our sights on building lasting relationships and a teamwork environment with each customer.

Our catalyst portfolio covers the entire range of hydroprocessing applications which allows our customers to have one stop shopping’ convenience:

  • Tail gas treating;
  • Alkylation pretreatment;
  • Paraffin isomerization;
  • Xylene isomerization;
  • FCC gasoline desulfurization;
  • Naphtha hydrotreating;
  • Distillate hydrotreating;
  • FCC pretreatment;
  • Hydrocracking pretreatment;
  • Hydrocracking;
  • Lubricants production (hydrocracking, hydrofinishing & dewaxing);
  • Fixed-bed resid hydrotreating;
  • Ebullating-bed resid hydrotreating; and
  • Catalyst bed grading products.

Additionally, working with Shell Global Solutions, we can provide technologies to upgrade existing hydroprocessing units which can significantly boost a unit’s ability to run at higher feedrates, process more difficult feeds, produce higher quality products and/or increase run length. No other supplier can match Criterion’s capabilities, experience and track record in delivering safe, reliable and cost-effective solutions for producing Clean Fuels.

To ensure our customers achieve the maximum benefit from our industry leading catalysts and technologies, we have a very large staff of highly skilled technical service people located around the world who can address any type of hydroprocessing issue. Together, our global technical team has more than 500 man-years of refining and catalysis experience! So, they definitely have the know-how to give our customers the needed edge in this very competitive environment.

Additionally, our technical people have the world’s largest database of commercial performance results, computer models and pilot plant testing facilities to help them analyze a unit’s performance and develop the right plan to maximize financial benefits. Customers can count on the Criterion technical team for expert guidance on:

  • catalyst selection;
  • unit startups and shutdowns;
  • unit performance optimization and troubleshooting;
  • benchmarking and best practices; and
  • quality and Innovation.

Criterion is brimming with people who are dedicated to delivering the highest quality products and services. Each department in Criterion has established key performance indicators that are constantly monitored and used to guide efforts to improve our product quality, new product introductions, communications, documentation, logistics and technical support.

We have used the ISO 9000 system since 1990 to develop consistent business processes and procedures and to continuously improve our performance. Our key business operations have been certified to meet the ISO 9002 standard since 1992 and to ISO 9001 since 1994. We constantly seek our customers’ feedback to ensure we are improving the areas that are important to them.

Criterion has been the leading innovator of hydroprocessing catalysts and processes for many years. The SynSat process, which was introduced nearly 10 years ago, was the first process to enable low sulfur, low aromatics diesel production at moderate pressure and remains the best choice for making the highest quality diesel. Our innovations in zeolite catalyst technologies over the past 10 years have led to significantly greater productivity from both gasoline and diesel oriented hydrocrackers.

Our advancements in hydrotreating catalyst manufacturing technology – the CENTURY and CENTINEL processes – have enabled us to produce catalysts with superior initial activity and with activity decline rates 50% lower than earlier generations. These breakthroughs have allowed our customers to push their hydrotreaters well beyond past limits.

As we look forward, Criterion believes that it can best help its customers meet their future challenges by continuing these types of innovations. Therefore, we intend to maintain our leadership in research & development investment to create even more powerful solutions for our customers’ hydroprocessing problems. Our four research centers are focused on delivering better catalysts and better operating methodologies at an even faster pace.

We are also working with our partners like Shell Global Solutions to find new ways to upgrade existing hydroprocessing assets to minimize our customers’ future capital investments. Lastly, we will continue building the technical service expertise that our customers will need to get the fast, reliable answers for tomorrow’s problems.

Sustainable development

Protecting our employees, the employees of the companies with whom we work, and the environment are part of Criterion’s business foundation. Through our focus on sustainable development, we integrate the economic, environmental and societal aspects of our business and establish objectives and plans to safeguard our people and the environment, build our reputation as a partner and supplier of first choice and ultimately achieve sustained financial success.

Each year we set progressively higher targets for safety performance, manufacturing efficiency and waste reduction and create a system of cascading goals to achieve our targets. Designing manufacturing processes to prevent waste streams and to minimize resource consumption are key components of every research and development project we undertake.

The fundamental nature of our products and services embodies sustainable development

Our catalysts enable customers to produce products which are less harmful to the environment and which use less resources to meet the demand for a product; and Criterion’s continuing efforts to commercialize improved catalysts will enable our customers to further their sustainable development efforts.

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Products

Criterion products - process applications areas.

Technologies

The success of our technology programmes is best illustrated by the fact that new products introduced over the past five years account for most of our catalyst sales.